Not being in tune with your customers is like living in an alternate reality; the way you think your customers feel about your product is not always the same as what your customers really think about your product.
quote by Bo Bennett
Submitted by Lucian Velea
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Related quotes
Quality in a product or service is not what the supplier puts in. It is what the customer gets out and is willing to pay for. A product is not quality because it is hard to make and costs a lot of money, as manufacturers typically believe. This is incompetence. Customers pay only for what is of use to them and gives them value. Nothing else constitutes quality.
quote by Peter Drucker
Submitted by Lucian Velea
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The Crazy Night Hymn
Monday nights
At the bar where
I work is
Where the crazy night is
Customers come in and out of the bar
Sometimes it is hard for me to keep track
Of the drinks that have been ordered by the cutomers
Of course the more customers come in
The more money the bar will make
The bar can't survive without customers
Because they bring in the money and the business
The crazy night hymn
poem by Aldo Kraas
Submitted by Poetry Lover
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That's the ultimate gratification in any business situation - do customers buy the product? And do they use it and do they come back and buy more of it?
quote by Jim Barksdale
Submitted by Lucian Velea
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One of Netscape's main attractions to customers from Day One is that we provide alternatives. And that's cherished by many customers - certainly not all.
quote by Jim Barksdale
Submitted by Lucian Velea
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They will come to learn in the end, at their own expense, that it is better to endure competition for rich customers than to be invested with monopoly over impoverished customers.
quote by Frederic Bastiat
Submitted by Lucian Velea
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Profit in business comes from repeat customers, customers that boast about your project or service, and that bring friends with them.
quote by W. Edwards Deming
Submitted by Lucian Velea
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This merger is a logical next step that creates substantial value for customers and stockholders of both AT&T and BellSouth. It will benefit customers through new services and expanded service capabilities.
quote by Edward Whitacre, Jr.
Submitted by Lucian Velea
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The American work ethic is something to be admired. Our workforce, regardless of position, works hard to produce the best product and serve customers to the best of their ability.
quote by Leonard Boswell
Submitted by Lucian Velea
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Spend a lot of time talking to customers face to face. You'd be amazed how many companies don't listen to their customers.
quote by Ross Perot
Submitted by Lucian Velea
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Every company's greatest assets are its customers, because without customers there is no company.
quote by Michael LeBoeuf
Submitted by Lucian Velea
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Perform to become a monk and yogi
We perform our duties
Assigned to us
More often than not
Either with anxiety or expectation
Over the rewards or otherwise
Of the product
This ends up with
Either not meeting the requirements
Of the beneficiaries or customers
Or in presenting them with a product
That is beyond their expectations
Both ways
The beneficiary or customer
Accepts the product of our efforts
With a certain bit of reluctance
Krishna talks about a performer
Who performs for the sake of
Performing only
With no anxiety or expectation
On the rewards or otherwise
Of the performance
He says such a performer can also be called
A monk, who, in fact, renounced all
Result-oriented action
And he is also a yogi
Well focused and involved
In what is being performed
Krishna further adds such a person
Should not be categorized as the one
With no fire of desire
For innovation, improvement and
Envisioning and for developing
Systems that will prevent possible
Deviations from the product quality
Such a performer
Should also be not categorized as the one
With no sensitivity
And reacting sense to
Take corrective actions
With regard to process flow
In case a beneficiary or customer comes up
With a complaint on the product
For its non performance
And for its non-conforming to
Specifications desired by him or her
poem by Bashyam Narayanan
Submitted by Poetry Lover
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That's a very critical phase in customer service because you can start to really understand what part of customer service has value to customers and what part is bothering customers.
quote by Sanjay Kumar
Submitted by Lucian Velea
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Fish Crier
I know a Jew fish crier down on Maxwell Street with a voice like a north wind blowing over corn stubble in January.
He dangles herring before prospective customers evincing a joy identical with that of Pavlowa dancing.
His face is that of a man terribly glad to be selling fish, terribly glad that God made fish, and customers to whom he may call his wares, from a pushcart.
poem by Carl Sandburg
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Good Behavior and courtesy are needed for everything!
It is a common scene
At the market
When we go for shopping
The sellers sell their goods
The customers buy
But good behavior and courtesy are needed among them
Prophet Zabber Ibn Abdullah (RA) said Allah shows his mercy and love towards those who have patience and good courtesy
Even the sellers and customers
Should have patience, speak with good courtesy and posses good behavior
As a result, their relationship become sweet
And they are blessed by Allah! !
Sources: Bukhari Shorif
poem by Z.I. Mahmud
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And, of course, customers really need to feel safe and are seeking reassurance when they fly.
quote by David Neeleman
Submitted by Lucian Velea
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And also, more and more businesses really want to do the right thing. They feel better about themselves, their workers feel better, and so do their customers. I think this is equally true in the transnational corporations, but it is harder to express in those situations.
quote by Paul Hawken
Submitted by Lucian Velea
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I think we're having fun. I think our customers really like our products. And we're always trying to do better.
quote by Steve Jobs
Submitted by Veronica Serbanoiu
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Charge nothing and you'll get a lot of customers.
The customers are known to the shopkeepers.