Profit in business comes from repeat customers, customers that boast about your project or service, and that bring friends with them.
quote by W. Edwards Deming
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The Crazy Night Hymn
Monday nights
At the bar where
I work is
Where the crazy night is
Customers come in and out of the bar
Sometimes it is hard for me to keep track
Of the drinks that have been ordered by the cutomers
Of course the more customers come in
The more money the bar will make
The bar can't survive without customers
Because they bring in the money and the business
The crazy night hymn
poem by Aldo Kraas
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This merger is a logical next step that creates substantial value for customers and stockholders of both AT&T and BellSouth. It will benefit customers through new services and expanded service capabilities.
quote by Edward Whitacre, Jr.
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That's a very critical phase in customer service because you can start to really understand what part of customer service has value to customers and what part is bothering customers.
quote by Sanjay Kumar
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Not being in tune with your customers is like living in an alternate reality; the way you think your customers feel about your product is not always the same as what your customers really think about your product.
quote by Bo Bennett
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Business is not just doing deals; business is having great products, doing great engineering, and providing tremendous service to customers. Finally, business is a cobweb of human relationships.
quote by Ross Perot
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Firms need to ensure that their ability to provide effective customer service keeps pace with their growth. If you're marketing your firm to new customers, you better be able to provide them service when they do business with you.
quote by Arthur Levitt
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One of Netscape's main attractions to customers from Day One is that we provide alternatives. And that's cherished by many customers - certainly not all.
quote by Jim Barksdale
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They will come to learn in the end, at their own expense, that it is better to endure competition for rich customers than to be invested with monopoly over impoverished customers.
quote by Frederic Bastiat
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Spend a lot of time talking to customers face to face. You'd be amazed how many companies don't listen to their customers.
quote by Ross Perot
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As a GM Goodwrench Service Plus dealer, I understand how good service makes a difference to our customers.
quote by Dale Earnhardt
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We need to take excellent care of our customers, and do so at a profit.
quote by Gerard Arpey
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Every company's greatest assets are its customers, because without customers there is no company.
quote by Michael LeBoeuf
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Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business.
quote by Zig Ziglar
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In my column series ""The Main Thing,"" I often talk about how Internet technology can improve the way people communicate - both within a business and between a business and its customers and partners.
quote by Jim Barksdale
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It's always good business to know about new customers before they walk in the door.
That's the ultimate gratification in any business situation - do customers buy the product? And do they use it and do they come back and buy more of it?
quote by Jim Barksdale
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If we take care of the customers and associates and grow the business, Wall Street will be pleased.
Small-business customers are very conservative and very cheap. We don't have to explain ourselves for the most part.
quote by Paul Graham
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I very frequently get the question: 'What's going to change in the next 10 years?' And that is a very interesting question; it's a very common one. I almost never get the question: 'What's not going to change in the next 10 years?' And I submit to you that that second question is actually the more important of the two -- because you can build a business strategy around the things that are stable in time. ... [I]n our retail business, we know that customers want low prices, and I know that's going to be true 10 years from now. They want fast delivery; they want vast selection. It's impossible to imagine a future 10 years from now where a customer comes up and says, 'Jeff I love Amazon; I just wish the prices were a little higher,' [or] 'I love Amazon; I just wish you'd deliver a little more slowly.' Impossible. And so the effort we put into those things, spinning those things up, we know the energy we put into it today will still be paying off dividends for our customers 10 years from now. When you have something that you know is true, even over the long term, you can afford to put a lot of energy into it.
quote by Jeff Bezos
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Your most unhappy customers are your greatest source of learning.
Bill Gates in Business @ The Speed of Thought
Submitted by Lucian Velea
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