
It is better that one's customers come to one's shop than to have to look for them abroad.
quote by Manfred von Richthofen

Submitted by Lucian Velea
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The Video Shop
The local factorys been pulled down
By an overseas corporation
Now all of my brothers are looking around
For alternative occupation
I was sitting by the telly with my brother, kenny
When suddenly the penny dropped
While all of my brothers are sitting at home
Ive got a bank loan and Ive opened up my very own
Video shop
Video shop
At the video shop
I can fly, fly you away
Comedy and tragedy are all sitting on my shelf
And if youve got a fantasy
For a small rental fee
You can set yourself free
At my video shop
At my video shop
At the video shop
I can fly, fly you away
At the video shop
Let me fly, fly you away
From all of the depression in you head
Caused by all the living in the red
Ive got a bootleg version of citizen kane
A second hand copy of psycho
Ive taped them off the telly so you shouldnt complain
And theres no guarantee youll get your money back again
From my video shop
My video shop
If you want to escape, I can rent you a tape
To relieve your situation
If you feel a bit low, I got a good peep show
cos everybody knows almost anything goes
At my video shop
At my video shop
One fifty a day and Ill fly, fly you away
Its nothing to pay to fly far, far away
I can help you through that lonely night
Ive got technicolour, black and white
I can guide you through those empty days
Make you smile and take your blues away
O let me fly you away
At my video shop
Fly, fly you away
Another factorys been knocked down
But nobody ever complains
And all of my brothers are customers now
We all play video games
I can see it in the eyes of all the lonely wives
If theyre bored and they feel like a change
I do sales, rentals, even a swop
And if you feel like a change, well it can all be arranged
At my video shop
At my video shop
At my video shop
At my video shop
Let me fly, fly you away
And everyone who walks in through that door
Has got something that theyre looking for
At my video shop
At my video shop
At the video shop
I can fly, fly you away
At the video shop
Let me fly, fly you away
Oh, at the video shop
Oh, at the video shop
Oh, at the video shop
song performed by by Kinks

Submitted by Lucian Velea
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Not being in tune with your customers is like living in an alternate reality; the way you think your customers feel about your product is not always the same as what your customers really think about your product.
quote by Bo Bennett

Submitted by Lucian Velea
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Shop, she shops!
Once she constantly smiled
Bought cloths and jewelry that gave her style
Shop, shop, shop
She shopped till she dropped
Shop, shop, shop
She just could not seem to stop
Her credit was on top
Her spending way rocket up
She paid with cash or credit card
This Lady was absolutely shopping mad
Shoping malls!
Markets stalls!
Shoes, clothing, and handbags she bought all year long
Spend, spend and spend daily was her beloved song
Shop, shop, shop
She now shops like a flop
Shop, shop, shop
This lady has now put a stop
Today is different shopping expedition
This time spending with supervision
No more that crazy spending addiction
Her credit card is cut
Her goods seized, the whole lot
Today she spends, her pockets hurt!
She has become street wise
Haggling with each price
She has become precise
About what she needs and not what is nice
Shop, shop, shop
She shops like a flop
Shop, shop, shop
Her spending has taken a big drop!
This lady has now put a stop to shop!
Copyright 2006 - Sylvia Chidi
poem by Sylvia Chidi

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The Crazy Night Hymn
Monday nights
At the bar where
I work is
Where the crazy night is
Customers come in and out of the bar
Sometimes it is hard for me to keep track
Of the drinks that have been ordered by the cutomers
Of course the more customers come in
The more money the bar will make
The bar can't survive without customers
Because they bring in the money and the business
The crazy night hymn
poem by Aldo Kraas

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Velvet
there the girl sleeps her midnight main
some keep before I
divide it no other way
of mine - - - justified - - - through a
never ending shop
shop called velvet
opposing speeches abroad
the day told me how a moon took place
and led all resurrections away
teen stones began to toll
as if some feel a funeral dated
there the girl - - - selects her own bed to sleep
selected society
untouched shoes
velvet beyond a date
poem by Anupam Mukhopadhyay

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One of Netscape's main attractions to customers from Day One is that we provide alternatives. And that's cherished by many customers - certainly not all.
quote by Jim Barksdale

Submitted by Lucian Velea
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Loving Fun
Old lady
Age - 65
Old man
Age - 80
Booth are
Begger's...
shop to shop...
Begein
On the road...
shop to shop
They are not
Husband and wife...
They are
Friends
To companian...!
But;
Booth are
Beger's
Enjoy the life
Loving fun...! !
poem by Otteri Selvakumar

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Profit in business comes from repeat customers, customers that boast about your project or service, and that bring friends with them.
quote by W. Edwards Deming

Submitted by Lucian Velea
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They will come to learn in the end, at their own expense, that it is better to endure competition for rich customers than to be invested with monopoly over impoverished customers.
quote by Frederic Bastiat

Submitted by Lucian Velea
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Down the Sweet Shop
The little corner shop
full of special treats
Chocolate, bottles of Pop,
and jars and jars of sweets.
With pocket money in hand
given to me by my Dad
sometimes a little bit extra
if he heard I'd been a good lad.
I really loved that little shop
it was every young boys dream
you could get everything you'd want
Football Cards, Toys, and Ice-Cream.
My dad used the shop as well
he'd pop in to buy his fags
and Mum did her weekly shop
she'd get me to help her with the bags.
Then along came the big supermarket
the little shop began to lose it's trade
so sadly it had to close it's doors
an end of an era again I'm afraid.
But I'll always remember the little shop
stood there at the bottom of our lane
yes it may have only been small
but it had more style than any supermarket chain!
poem by Kevin Halls

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Christmas Shopping
On Saturday last, we made a mound
Of lovely, shiny golden pounds.
Customers queued down the aisles:
In their baskets, goods were piled.
All day long, the tills were ringing;
Their money, to us, people were bringing.
Three hundred pounds, in ten minutes flat,
Was taken by till staff, wearing Santa hats.
Shop Floor Assistants raced to and fro;
Of customers, there was a constant flow.
Tons of stock was stacked on the shelves:
We were kept as busy as Santa's elves.
By close of day, the store was trashed,
But, at least we made a mountain of cash.
We had to stay late to finish the facing;
To get the job done, we were racing.
Many people had received their last pay:
Their final one before Christmas Day.
The cash was counted and we did land
Ourselves a total of eighteen grand.
poem by Angela Wybrow

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This merger is a logical next step that creates substantial value for customers and stockholders of both AT&T and BellSouth. It will benefit customers through new services and expanded service capabilities.
quote by Edward Whitacre, Jr.

Submitted by Lucian Velea
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Retired Shopman
He had the grocer's counter-stoop,
That little man so grey and neat;
His moustache had a doleful droop,
He hailed me in the slushy street.
"I've sold my shop," he said to me,
Cupping his hand behind his ear.
"My deafness got so bad, you see,
Folks had to shout to make me hear."
He sighed and sadly shook his head;
The hand he gave was chill as ice.
"I sold out far too soon," he said;
"To-day I'd get ten times the price.
But then how was a man to know,
(The War, the rising cost of life.)
We have to pinch to make things go:
It's tough - I'm sorry for the wife.
"She looks sometimes at me with tears.
'You worked so hard,' I hear her say.
'You had your shop for forty years,
And you were honest as the day.'
Ah yes, I loved my shop, it's true;
My customers I tried to please;
But when one's deaf and sixty-two
What can one do in times like these?
"My savings, that I fondly thought
Would keep me snug when we were old,
Are melting fast - what once I bought
For silver, now is sought with gold.
The cost of life goes up each day;
I wonder what will be the end?"
He sighed, I saw him drift away
And thought: Alas for you, my friend!
and every day I see him stop
And look and look with wistful eye
At what was once his little shop,
Whose goods he can no longer buy.
Then homeward wearily he goes
To where his wife bed-ridden lies,
A driblet dangling from his nose. . . .
But Oh the panic in his eyes!
poem by Robert William Service

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Shopping
A shop is of beauty, as a greater building
Of worth and gifts, the plenty of grouping.
We save our money and spend our glory,
The very riding of the vehicle is sorry.
Once the building is complete and complete,
It designed our life as we see fit with our feet.
Us, the customers, shall glorify you,
A shopkeeper is against the very zoo.
poem by Naveed Akram

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Spend a lot of time talking to customers face to face. You'd be amazed how many companies don't listen to their customers.
quote by Ross Perot

Submitted by Lucian Velea
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Every company's greatest assets are its customers, because without customers there is no company.
quote by Michael LeBoeuf

Submitted by Lucian Velea
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You Are Too Smart For Me
You are too smart for me
Lady
When you shop
Because when you shop you shop for the bargains
And
I can see that you love bargains
poem by Aldo Kraas

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Pawn Shoppe Heart
I found my heart
In a pawn shop, baby
You took me for dead - dead
By the way - you still
I am way past tales
I'm bored and I'm crazy
You took all my good love
And gave it all away
I've been on the backstreet
I'm all alone
I've been on the hotseat
I'm gone - I'm gone
Sweet little love of mine
Take all you can
I'm your pawn shop lover
I'm your pawn shop, broken-heart man
With all your good looks
I still have nothing
Breaking the whip on my back like a man
Still have nothing
Take everything you want
Take all you can
I'm your pawn shop lover
I'm your pawn shop, broken-heart man
song performed by by Von Blondies

Submitted by Lucian Velea
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Gary The Nudibranch
Gary was a nudibranch
The apple of my eye
I bought him at the Reef Shop
For nineteen ninety five
I loved my little flatworm
He was slimy
He was blue
He'd speak to me of dreams he had
And where they'd lead him to
I told him not to worry
Or think about those things
I'd bought another nudibranch
That waited in the wings
But Gary wasn't interested
He'd better things to do
Than making baby nudibranchs
With thirty gallon views
He held me in his confidence
One dark and stormy night
When the filament of halogen
Burned out on his tank light
He'd never pleased his father
Causing him something to prove
So he'd gone and got his license
Beauty operator school!
And even though the customers
Came pouring in his shop
He felt he wasn't good enough
To ever measure up
And soon I saw my Gary
Turning angry and depressed
He started drinking gin
Sleeping around
He was a mess!
I felt really, really sorry
I felt really, really sad
It seemed like there was nothing
I could do or that I had
To make him feel much better
He was like a worn out shoe
When one day he took his life
Upon the intake filter tube
poem by Sara Fielder

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That's a very critical phase in customer service because you can start to really understand what part of customer service has value to customers and what part is bothering customers.
quote by Sanjay Kumar

Submitted by Lucian Velea
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