To listen well is as powerful a means of communication and influence as to talk well.

quote by John Marshall
Submitted by Lucian Velea
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A Tailor who sailed from Quebec,
In a storm ventur'd once upon deck,
But the waves of the sea,
Were as strong as could be,
And he tumbled in up to his neck.

by John Marshall from Anecdotes and Adventures of Fifteen Gentlemen (1821)
Submitted by Dan Costinaş
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